Nomadic Spirit Journeys & Camel Treks Australia Pty Ltd 

9. Prior to Your Camel-Supported Bushwalking Journey

9.1 Travel Insurance

• Attendance requires valid and adequate travel insurance for the entire duration of your Camel Treks Australia (CTA) camel-supported bushwalking journey and/or Nomadic Spirit Journeys (NSJ) international journey. Comprehensive cover is strongly recommended for cancellation, medical treatment, emergency evacuation, luggage loss, and associated expenses.

• Insurance should be arranged at the time of paying your deposit, as cancellation penalties may apply from that point forward. All insurance policy details must be supplied to CTA or NSJ in accordance with Section 5 of these Booking Conditions and may be relied upon in the event of a medical emergency.

9.2 Passports, Visas & Vaccinations

• For non-Australian citizens, you must hold a valid passport with sufficient remaining validity and obtain all required visas for entry into Australia or for participation in international journeys facilitated by Nomadic Spirit Journeys. You are solely responsible for ensuring that you have obtained all necessary vaccinations, preventive medications, and health clearances required for the full duration of your journey.

9.3(a) Health, Fitness & Mobility Requirements

• All guests must have a suitable level of general health, fitness, and mobility to safely participate in camel-supported bushwalking journeys. These journeys involve walking across uneven terrain, including rocky creek beds, gibber plains, and in general remote locations without immediate medical access. Guests must be able to walk unassisted across uneven ground, enter and exit ground-level swags independently, step into and out of vehicles without mechanical lifting assistance, and adapt to outdoor conditions without conventional indoor comforts.

• A Waiver Form must be completed following your Booking Confirmation and prior to departure. Failure to complete this form may result in cancellation of your booking without refund.

• CTA operates in collaboration with remote medical services, including the Royal Flying Doctor Service, and medical information supplied may be accessed in the event of an emergency for correct clinical response.

• Guests requiring a wheelchair, walking aid, or personal support person must make contact prior to booking. CTA vehicles do not carry lifts or ramps. Individual assessments are required before such a booking can be accepted. Do not proceed with a booking if a support person is required without written confirmation from CTA approving this arrangement.

• CTA and NSJ operate across remote environments in Australia, Mongolia, India, and Morocco. Good general fitness is a condition of attendance. CTA reserves the right to refuse participation or remove any individual whose health, injury, or medical condition may compromise their safety or the safety of others. A medical clearance letter may be required at CTA’s discretion.

9.3(b) Disabilities We Are Unable to Support

• Camel-supported bushwalking journeys occur in remote desert and wilderness environments that require participants to manage unpredictable physical and environmental demands. While CTA and NSJ make reasonable efforts to accommodate diverse needs, some disabilities may make participation unsafe or unmanageable in a remote setting. Participants may be required to provide a medical support letter confirming their capacity to participate. A support person may be mandatory in some cases.

• CTA staff are not trained in Auslan or specialised disability communication methods. While we aim to be inclusive, we must prioritise safety where specialist medical or mobility care is not available.

• Conditions requiring prior written approval may include, but are not limited to: significant hearing impairment, limited mobility, joint replacement, amputation, neurological conditions, intellectual disability requiring daily care, learning disabilities requiring one-on-one assistance, mental health conditions requiring active clinical support, acquired brain injury, visual impairment, chronic medical disorders, and spectrum-related conditions.

• CTA has a duty of care when taking guests into remote environments beyond immediate medical reach. Attendance is determined solely at the discretion of the Director of Camel Treks Australia, based on medical documentation, operational capacity, and safety considerations. Age is not a determining factor—fitness, medical stability, and independence are.

9.3(c) Undisclosed Medical Conditions

• Failure to disclose serious medical conditions prior to arrival places all guests, staff, and operations at risk. Any guest arriving with a medical condition that exceeds CTA’s reasonable capacity to manage will be transported to the nearest medical facility at the guest’s expense and may be returned to Port Augusta when available, subject to medical clearance. CTA and NSJ accept no liability for any costs arising from undisclosed conditions.

9.4 Existing Medical Conditions

• If you have a medical condition that may reasonably be expected to increase medical risk, require assistance, or interfere with standard participation, you must notify CTA or NSJ before booking. A medical assessment may be required. If it is determined that participation is unsafe or requires support beyond reasonable capacity, the booking may be declined.

9.5 New Medical Conditions

• You must advise CTA or NSJ immediately of any new or changed medical conditions arising after booking. A medical clearance may be required. If clearance is not supplied within reasonable time, or if participation is deemed unsafe, this will be treated as a cancellation by you, and cancellation fees will apply in accordance with Sections 6 and 7.

9.6 Illness, Intoxication & Behaviour at Commencement

• CTA reserves the right to refuse departure, deny participation, or remove a guest from a camel-supported bushwalking journey if, at commencement, they present with illness, injury, visible infection, intoxication, or impairment that may endanger themselves or others. If intoxication or unsafe behaviour is suspected, CTA may transport the individual to the nearest medical facility or police station at the guest’s expense. Disruptive, unsafe, or disrespectful behaviour will result in immediate removal without refund or alternative obligation.

9.7 Dietary Requirements

• Dietary requirements must be submitted within 30 days of Booking Confirmation. CTA and NSJ will make reasonable efforts to accommodate requests but cannot guarantee supplier compliance in remote environments. Guests remain responsible for confirming allergen safety. CTA disclaims liability for allergen exposure except where proven negligence exists. Guests with severe allergies or anaphylaxis are encouraged to bring personal supplies or notify CTA so appropriate planning can occur.

9.8 Medical and Risk Waiver Form

• All guests must acknowledge and accept that camel-supported bushwalking journeys involve inherent risks beyond ordinary daily activities, including remote travel, wildlife interaction, environmental exposure, and physical exertion. Participation requires acceptance of risk and waiver of liability to the fullest extent permitted by law for both Australian and international journeys.

9.9 Deemed Acceptance

• If you make a booking on behalf of another person, you confirm that you are authorised to bind them to these Booking Conditions. You accept liability for any loss or damage arising from misrepresentation of that authority. All guests must complete their own Medical and Risk Waiver Form. Guests under 18 years of age must have all documentation completed and signed by a parent or legal guardian.

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10. Safety and Health Considerations

10.1 Seatbelts

• Where any vehicle, vessel, or aircraft utilised during a Camel Treks Australia (CTA) camel-supported bushwalking journey or a Nomadic Spirit Journeys (NSJ) international journey is fitted with seatbelts, the wearing of seatbelts is mandatory at all times while in motion. To the fullest extent permitted by law, CTA and NSJ limit and exclude liability for personal injury, death, or damage arising from an accident involving a vehicle where the failure to wear a supplied seatbelt contributed to or caused the injury or death.

10.2 General Good Health

• All participants must be in good general health. If in doubt, you must seek advice from your own medical practitioner prior to booking. CTA and NSJ staff are not medical professionals and operate journeys in remote landscapes across Australia, Mongolia, India, and Morocco. CTA is therefore unable to accept responsibility for persons with significant unmanaged medical, physical, or mental health conditions that may compromise the safety of themselves, other guests, or staff.

• In some cases, CTA has previously accepted guests with physical limitations following detailed consultation, including with the guest’s medical practitioner and, where relevant, the involvement of a dedicated support person. Acceptance is always entirely at the discretion of the Director of Camel Treks Australia.

• CTA is focused on the smooth, safe, and uninterrupted facilitation of camel-supported bushwalking journeys across the rugged and geologically significant Far North Flinders Ranges. Guests presenting with visible illness, injury, or impairment that may prevent safe participation may be required to consult with medical authorities, including the Royal Flying Doctor Service, and may be transported at their own expense to the nearest medical facility.

10.3 Vaccination Policy

• CTA and NSJ do not require proof of vaccination. However, guests must not arrive unwell. Guests who become unwell prior to their scheduled camel-supported bushwalking journey must notify CTA immediately, and participation may be deferred where appropriate. In the event of a verified illness or unavoidable medical emergency, CTA may, at its sole discretion, apply all or part of the guest’s payment to a future camel-supported bushwalking journey, subject to availability. A medical certificate or supporting evidence is required for short-notice deferrals.

10.4 Pandemics, Viruses & Public Health Events

• Under Work Health and Safety legislation, CTA is required to protect the health, safety, and welfare of its staff, cameleers, and guests. Should COVID-19 or any similar virus, pandemic, or public health situation result in government restrictions or State directives, CTA and NSJ will act strictly in accordance with those regulations. Such events are beyond the control of CTA and NSJ. Any affected journeys may be postponed or rescheduled rather than refunded, in alignment with Force Majeure provisions.

10.5 Extreme Weather Events

• CTA operates in remote desert and mountain environments where extreme weather events may affect journey safety and feasibility. Departures may be delayed, altered, or postponed due to heat, wind, rain, flooding, or other adverse conditions. CTA will provide advanced notice wherever possible and will endeavour to reschedule affected guests to a preferred future camel-supported bushwalking journey, subject to availability. All journeys are conducted outdoors in the Far North Flinders Ranges. Itineraries may be modified at any time to ensure guest safety and animal welfare.

10.6 Emergency Authority & Medical Evacuation

• In the event of an emergency during a CTA camel-supported bushwalking journey, you authorise Camel Treks Australia Pty Ltd and its staff to contact the Royal Flying Doctor Service and to arrange emergency medical evacuation if required. This may involve ambulance transfer from our location to the Leigh Creek Hospital for potential aerial evacuation via the airstrip facilities and RFDS.

• For emergencies occurring during NSJ international journeys, local medical services, translators, and emergency evacuation providers will be engaged as required.

• You acknowledge that you are fully responsible for all costs associated with emergency treatment, evacuation, medical transport, and related expenses. This is the basis upon which travel insurance is mandatory.

10.7 Remote Area Acknowledgement & First Aid

• You acknowledge that all Australian camel-supported bushwalking journeys operate in extremely remote Outback regions of South Australia, including the Far North Flinders Ranges. These regions are multiple hours from hospitals and major medical facilities.

• You acknowledge that first aid may be required during a journey and consent to CTA staff providing first aid under the understanding that they are not qualified medical doctors, no warranties are given regarding medical outcomes, and to the fullest extent permitted by law, CTA and its staff are not liable for any care given or omitted.

• If you are unable to act on your own behalf, you authorise CTA staff to seek and secure any medical treatment they reasonably believe is required. This may include Royal Flying Doctor Service evacuation or equivalent services. You agree to reimburse CTA for any costs incurred.

• CTA senior staff hold remote first aid, CPR, and resuscitation certifications and operate in accordance with Royal Flying Doctor Service medical directives. CTA carries a fully stocked RFDS Medical Chest, a comprehensive General First Aid Chest, and a defibrillator unit for cardiac emergencies. These medical resources are securely stored and maintained in accordance with remote operations standards.

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11. Authority on Camel-Supported Bushwalking Journeys and International Journeys

• All Camel Treks Australia (CTA) camel-supported bushwalking journeys and all Nomadic Spirit Journeys (NSJ) international journeys operate under the direction and authority of the Director of Camel Treks Australia, Head Cameleers, appointed staff, and accredited local guides and third-party operators engaged for international journeys.

• All decisions made by these authorities are final in all matters that may impact safety, health, weather conditions, terrain accessibility, animal welfare, logistics, cultural obligations, and the physical or emotional well-being of any guest, staff member, guide, or camel.

• Failure to comply with the lawful directions of the Director, Head Cameleers, staff, or appointed international guides, or engaging in behaviour that compromises safety, group cohesion, cultural respect, animal welfare, weather risk management, or operational flow, may result in immediate removal from the camel-supported bushwalking journey or international journey.

• In such circumstances, no refund, credit, or alternative experience (in whole or in part) will be provided, and you agree to promptly reimburse Camel Treks Australia or Nomadic Spirit Journeys for any costs associated with your removal, including transport, accommodation, medical, security, or logistical expenses.

• CTA and NSJ also reserve the right to decline your participation in any future camel-supported bushwalking journeys or international Nomadic Spirit Journeys experiences.

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12. Privacy Policy – Camel Treks Australia & Nomadic Spirit Journeys

12.1 Photography and Recording Preferences

• Camel-supported bushwalking journeys and international journeys are shared outdoor experiences where guests often capture moments through photography and video recording. While personal preferences regarding photography are respected, by participating you acknowledge that photography and filming are a normal part of the shared experience and that other guests may take photographs or videos during the journey.

• CTA and NSJ do not control or restrict the private use of images captured by other guests. However, we actively encourage all participants to be respectful and considerate of fellow guests’ privacy, particularly in relation to close-up images of faces, personal moments, and sensitive situations.

• If you have concerns about being photographed or recorded, this must be carefully considered prior to booking. Participation constitutes acceptance of the communal nature of photography during journeys.

12.2 Photography and Recording Consent

• During your Camel Treks Australia camel-supported bushwalking journey and/or Nomadic Spirit Journeys international journey, CTA, NSJ, staff, contractors, or third-party suppliers may capture photographs or recordings that include your image and activities. These images and recordings may be used for promotional, documentary, educational, or marketing purposes across digital, print, broadcast, and social media platforms.

• CTA and NSJ do not intentionally seek or preference close-up images of identifiable faces. Our strong preference is for landscape, scenic, atmospheric, rear-angle, side-profile, and activity-based imagery that reflects the journey environment rather than individual identity. This approach aligns with evolving data privacy expectations and respectful representation.

• By participating in a journey, you provide your irrevocable consent for such use in accordance with this policy.

12.3 Consent Acknowledgment

• You acknowledge that you are not entitled to any payment, royalties, or other compensation for the use of your image, likeness, voice, or recorded participation in any promotional, marketing, media, or documentary material.

12.4 Privacy Guidelines

• CTA and NSJ strive to capture the essence, landscape, and atmosphere of each journey while respecting personal space and individual privacy. Guests are welcome to take personal photographs and recordings for private, non-commercial use and personal keepsakes.

• We also encourage all guests to extend the same respect to one another, particularly in relation to social media sharing, close-up facial images, and moments of personal vulnerability.

12.5 Cameleer and Guide Requests

• There may be occasions where cameleers, staff, or international guides request that no photography or filming take place. These requests may occur due to safety requirements, cultural considerations, privacy of local communities, wildlife welfare, or operational reasons. Such requests must be complied with immediately.

12.5(a) Cultural Respect, Traditional Custodians & Photography on Country

• Camel Treks Australia operates on the traditional lands of Aboriginal custodians, including the Adnyamathanha people of the Flinders Ranges, who hold deep spiritual, cultural, and ancestral connection to Country. Within Aboriginal culture, Elders are respectfully referred to as “Uncle” or “Aunty”, reflecting their standing, wisdom, and authority as cultural knowledge holders.

• Guests are required to conduct themselves with respect, humility, and cultural awareness while walking on Country. This includes seeking permission before photographing Aboriginal people, culturally significant locations, artefacts, or ceremonies.

• There may be locations where photography is culturally inappropriate or not permitted. In such cases, cameleers, local guides, Elders, or community representatives may request that no images be taken, and these requests must be complied with.

12.5(b) Sacred Sites on International Journeys

• Nomadic Spirit Journeys operates within countries that include sacred temples, monasteries, pilgrimage sites, burial grounds, and culturally protected locations. Some of these sites strictly prohibit photography or impose specific conditions on image capture.

• Guests are required to follow the instructions of local guides, spiritual custodians, community leaders, and site authorities at all times. Where photography is prohibited, no images or recordings of any kind may be made.

12.6 Filming and Photography on Journeys

• Professional filming and photography may occasionally take place during camel-supported bushwalking journeys or international journeys. This may involve external media teams, documentary crews, or professional photographers. CTA or NSJ will notify all guests in advance if scheduled professional filming is planned. Participation in such journeys remains voluntary. This is an infrequent occurrence.

12.7 Medical Information Provided by You

• CTA and NSJ collect and securely store the medical information you provide. This information is strictly used for emergency response, medical coordination, risk management, and duty-of-care obligations during your journey.

• Your medical information is not disclosed to any third party unless required for emergency medical treatment. In such cases, disclosure may be made to treating medical professionals, including Royal Flying Doctor Service doctors, hospital staff in Port Augusta Regional City, Adelaide City, or international emergency medical providers where relevant.

12.8 Your Personal Information and Email Address

• CTA and NSJ strictly protect the confidentiality of guest personal information, including contact details and email addresses, and store data in accordance with applicable Australian privacy legislation. Personal information is never shared with third parties without your explicit consent.

• On rare occasions, external film crews or professional photographers may request permission to communicate directly with guests regarding a specific project. In such cases, CTA or NSJ will first seek your written consent before any contact details are shared. CTA and NSJ do not engage in spam marketing and maintain strict data privacy protocols.

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13. Cancellation by Camel Treks Australia & Nomadic Spirit Journeys

13.1 If CTA or NSJ Cancels

If Camel Treks Australia (CTA) cancels your camel-supported bushwalking journey, or Nomadic Spirit Journeys (NSJ) cancels your international journey, for reasons other than a Force Majeure Event or failure to satisfy minimum guest numbers, you will be offered one of the following options, at the discretion of CTA or NSJ:

• Transfer to an alternative journey of comparable value and experience, where feasible and subject to availability, or

• Issue of a credit note for all funds received by CTA or NSJ, valid for use within the same season and/or the following operational year.

• CTA and NSJ do not offer cash refunds in such circumstances unless otherwise required by law.

• CTA operations in 2026 and beyond remain subject to CTA’s continued ability to secure appropriate Public Liability and Professional Indemnity Insurance in an environment of escalating insurance costs, which now form one of the most significant components of journey operating expenses.​​

13.2 Insurance Availability, Force Majeure & Limitation of Liability

• In the event that CTA is unable to secure suitable insurance cover for any future season, or where journeys are cancelled due to Force Majeure Events, government restrictions, biosecurity controls, public health orders, environmental hazards, or failure to meet minimum booking numbers, CTA or NSJ will provide you with a formal cancellation letter for submission to your travel insurer.

To the fullest extent permitted by law, CTA and NSJ accept no liability for any additional losses, costs, or consequential expenses incurred by you as a result of such cancellation, including but not limited to:

• Airfares

• Accommodation

• Insurance premiums

• Visa, passport, vaccination, or medical expenses

• Transport or logistics costs

• Loss of personal income or opportunity

All refund recovery in such circumstances remains strictly between you and your travel insurance provider.​